Easy Move Group Ltd

Company Profile

Easy Move Group Ltd., one of the UK's success stories, is a limited company specialising in the responsible and careful removal of asbestos. Holding a long-term licence from the Health and Safety Executive, Easy Move Group is a customer driven company offering unique approaches to service provision.

We proudly boast over 21 years of experience within the asbestos removal industry. We have the experience, knowledge, dedication, licencing and insurance necessary to bring an unbeatable level of care, skill and responsibility to the work we provide to our clients. Nobody cares more than Easy Move Group.

With a client base varying from small businesses to large corporate companies throughout the UK, each of our dedicated team members understand the important role they play in delivering an exceptional service to our clients.

Customer Survey

Our Customer Satisfaction Survey asked all our clients to rate the service we had provided them on a wide range of criteria. Each item was scored from 10 indicating "exceeded expectations", through 5 indicating "met expectations" to 1 indicating "did not meet expectations".

Overall the feedback was very positive, and in all cases the scores showed that on average we had exceeded our customers' expectations.

We'd like to thank everyone who took the time to complete the survey, and we will be taking all your comments on board to continue to improve the quality of our service in all areas.

Average scores, with more than 5 indicating that we had exceeded expectations in that area:

• 6.4 overall for our team
• 7.3 overall for our management of the work carried out
• 7.3 for our site working operations
• 6.1 for our commercial knowledge
• 7.8 for communication
• 7.8 for overall performance

Here are a few quotes from the results:

• "Very good to work with, flexible with working hours, do not need to be managed on site"
• "Employees friendly and tidy"
• "Very satisfactory service, much better than previous experiences"
• "Extremely efficient when replying with results of samples tested"